We built Izuke with privacy in mind. We collect only what we need to connect you with running partners, we never sell your data, and you can delete your account and all associated data at any time.
This Privacy Policy explains how Izuke ("we", "us", "our") collects, uses, and protects information about you when you use the Izuke mobile application and website (the "Service").
By using Izuke you agree to the collection and use of information as described in this policy. Our service is operated from the United Kingdom and is subject to UK and EU data protection law, including the UK GDPR.
We collect the following categories of data:
| Category | Examples | Required? |
|---|---|---|
| Account | Name, email address, password (hashed) | Yes |
| Profile | Bio, avatar photo, pace, run types, goals, availability | Yes (for matching) |
| Location | City/neighbourhood name, GPS coordinates | Yes (for discovery) |
| Run data | Distance, duration, feel, notes, Moment cards | No (journal feature) |
| Messages | Chat messages between matched users | No (chat feature) |
| Device | Device type, OS version, push notification token | No (notifications) |
| Usage | Screens visited, swipe activity, crash logs | No (analytics) |
We do not collect payment information. The app is currently free to use.
We use the data we collect to:
We do not use your data for advertising, and we do not sell your data to third parties.
Izuke uses your location to show you runners nearby. We collect location in two ways:
We do not track your location in the background. Location is only accessed when you explicitly use the location feature during setup or profile editing.
Our identity verification feature uses passive liveness detection to confirm you are a real person. When you opt into verification:
Verification is voluntary but encouraged. Verified users receive a badge visible to other users.
We retain your data for as long as your account is active. When you delete your account:
Under UK GDPR you have the following rights regarding your personal data:
You can exercise most of these rights directly within the app (Settings → Account Info → Delete Account). For other requests, contact us at hello@izuke.app. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data correctly.
We take reasonable technical and organisational measures to protect your data, including:
No method of transmission over the internet is 100% secure. If you believe your account has been compromised, contact us immediately at hello@izuke.app.
Izuke is not intended for users under the age of 18. We do not knowingly collect personal data from anyone under 18. If we become aware that a user is under 18 we will terminate their account and delete their data promptly.
If you believe a child has created an account, please contact us at hello@izuke.app.
We may update this Privacy Policy from time to time. When we make material changes we will notify you via the app or by email at least 14 days before the changes take effect.
Your continued use of the Service after the effective date of the updated policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Izuke
Email: hello@izuke.app
We aim to respond to all privacy-related enquiries within 5 business days.